REMOTE DEPOSIT CAPTURE PROCESSING
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Log on to this IP Hub Administration. My login is CHanson Password
F5 will update home screen to show if a check needs reviewed. First time opening, go to “Review Items” tab and click Submit/Get Next Batch. This will ensure nothing needs reviewed.
Click on the unapproved check. View it carefully. Make sure the back of the check is signed. Make sure it is not a duplicate check. “Submit/Get Next Batch”
Auto enroll runs every night. If a member wants enrolled that day, make sure their email is in Name Prime record and Preference record. Go to Batch Control, and run MDT.RDC.JOB. This job will take a couple minutes. Go to Print Control and find the report. Click and make sure the member shows enrolled.
Checks under $3000 do not need reviewed. Deposit is almost instant, within a few minutes. If checks are deposited after 8pm, they might not show in their account until around 1-2AM.
If an endorsement isn’t correct or needs to be declined for some other reason, click Decline and the drop down for reason.
You can make special groups to have them reviewed every check for troubled members.